Recruiting top talent to join your team is essential to moving your business forward and reaching your full potential, but adding star players to your lineup is only part of the process. More work is required to take full advantage of your new talent as well as make the most of your existing staff. Corporate trailblazer Google recently undertook a massive study of exactly what qualities make for the most successful teams, and their conclusions might surprise you.
Google People Operations Analyst Julia Rozovsky shared the results of Google’s experiments on the re:Work blog last week, and I highly recommend you check it out.
The big picture? “Who is on a team matters less than how the team members interact, structure their work, and view their contributions.”
Of course, we all know that the whole is greater than the sum of its parts, or at least we ought to know it. But knowing it, and putting it into practice in our everyday work lives, is not always the same thing.
You still have to have the right players on your team, but what you do with them once you have them may be just as important. Creating the right team dynamics is the best way to ensure that everyone—your new hires as well as your existing talent—can make the most of their potential.
Overwhelmingly, Google Researchers found the most important quality in successful teams was psychological safety. While the term may conjure up painful images of corporate retreats and hokey trust games, our everyday actions have the potential for far greater impact on our team dynamics than an annual getaway.
It’s important that everyone on your team feels safe to take risks, to ask questions, to clarify purpose.
Don’t laugh. There really is no such thing as a stupid question or a stupid idea. Good innovation necessarily generates a lot of bad ideas. It’s all part of the process. But if you scorn the McOyster, then the employee who thinks a coffee-flavored slushy would be a great idea might just keep the idea to herself, and then you’d miss the Frappuccino.